Privacy policy



adopted, according to the 2016 April 27, European Parlament and Council regulation (ES) 2016/679, to protect the natural persons, in the scope of the processing of their personal data and the free movement of such data.


  1. UAB “Klaipėdos baseinas”, company code 304738249, company address Dubysos g. 12, LT-93231, Klaipeda, contacts: Email, Phone +370 630 93111. Further in the rules of video data processing and use, will be reffered as “Company”.

  2. – electronic website that you can find by the address:

  3. User - 1) an active natural person of legal age, whose legal capacity is not restricted by the court; 2) legal person.

  4. Account - the result of the User's registration at, which creates an account that protects his / her personal data and order history.

  5. Social accounts - these are accounts on Facebook, Twitter or other social networks providing information about the Company and its services.

  6. Services - all services provided to user.

  7. Password - A unique combination of letters and numbers created by a user and only known to him, which is first entered when logging in to and then to log in to the Account.

  8. Order - Confirmation of the User-selected Services and Terms in the Account.

  9. Browser – It is an application for displaying web pages on the web or on a personal computer

  10. Personal data -  any information relating to a natural person- the data subject whose identity is known or may be directly or indirectly determined through the use of data such as personal identification number or one or more specific physical, physiological, psychological, economic, cultural or social signs.

  11. Privacy Policy - This document that sets out the basic rules for collecting, storing, managing, and storing Personal Data using

  12. IP address - it is a unique number assigned to each computer connected to the Internet, known as an Internet Protocol (IP) address, that identifies a person.

  13. Direct Marketing - an activity done using email, telephone, or other direct means, designed to offer the Services to Users and / or seek their opinion on the Services offered.


  1. Privacy Policy sets out the basic rules for collecting, storing and processing Personal Data when you use the Services offered by

  2. This Privacy Policy is designed to protect and defend the Personal Data of Users from unauthorized use.

  3. Individuals are considered to be familiar with this Policy when during the completion of registration form or order form they indicate their acceptance of the Order Rules, of which this Policy is an integral part.

  4. The purpose of the Privacy Policy Rules is to regulate the processing of personal data on the Company's Internet site ensuring the april 27, 2016 regulations (EU) 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and compliance with and implementation of the Republic of Lithuania Law on Legal Protection of Personal Data.

  5. The Company collects Personal Data of the User, which the user voluntarily submits by e-mail, registered mail, fax, telephone, directly to the Company's trading venue, by registering on the Company's website or by using the Company's website (without registration).

  6. The User can complete orders at by logging on to The User cannot order the Services without registering (without providing data). In this case, the data is not stored. The User is responsible for submitting his / her Personal Data.

  7. Persons wishing to register on must provide the following mandatory information: (i) Name; (ii) the surname; (iii) El. mail; (iv) Tel. No. An Account is created during registration. The User enters his / her own data in the account therefore he / she is solely responsible for the correctness of this data. The User is assigned a User ID. The User may at any time adjust the Personal Data in the Account.

  8. The User has the right to apply to by the email for cancellation of the Account.

  9. The Company's Internet site may contain links to and from the websites of the Company's partners, advertising suppliers, and related persons. Please note that other people's websites accessed by users when selecting links on the web site have their own privacy policies and the Company assumes no responsibility for these privacy policies. It is recommended that Users familiarize themselves with the privacy policies of these other websites before providing any of their Personal Data.


  1. The User agrees that his / her name, e-mail address, telephone number, IP address shall be managed by for performance analysis purposes. Accordingly, grants the User the right, when registering at or making and order, to express their consent or disagreement to have their name, surname, e-mail address, telephone number, IP address processed for direct marketing purposes.

  2. If the User, after purchasing the Services, does not wish the Personal Data referred to in Clause 3 (1) of this Privacy Policy to be used for Direct Marketing purposes, the User must log in to his / her Account at and uncheck the "News Subscription" statement. Also, in all cases the User may write an e-mail to or call the general customer service line +370 630 93111 and indicate that he does not wish to receive e-mails and / or SMS messages.

  3. The Company confirms that the Personal Data provided by the User will be processed solely for the purpose of properly providing the Users with the Services provided by The Company also confirms that Personal Data provided by the User will be processed for the purposes of Direct Marketing, if such consent is provided by the User and is not revoked.

  4. The term of storage of Personal Data to be used for Direct Marketing purposes shall be set at 3 (three) calendar years from the moment such data is provided or until the User revokes his or her consent.

  5. Personal Data relating to electronic orders shall be stored for 2 (two) years from the date of the Person's last connection to the system of the electronic site or the Person's last Order on the Site.

  6. The data of persons who have submitted a request in the special form on the website shall be stored for 1 (one) year from the last action (request, response, etc.) performed by the Person.

  7. The Company agrees to not disclose User's Personal Data to third parties, except for:

    1. If the User has consented to the disclosure of Personal Data;

    2. To Company's partners providing services related to the proper execution of the Services ordered by the User;

    3. The Company may also transfer User Personal Data to third parties acting as Data Processors on behalf of the Company. Personal data may be provided only to those Data Processors with whom the Company has entered into relevant agreements or cooperation agreements contain provisions regarding the transfer / provision of personal data and the Data Processor ensures adequate protection of the transferred personal data;

    4. In all other cases, the User's Personal Data may be disclosed to third parties only in accordance with the procedure established by the legal acts of the Republic of Lithuania. The Company may transfer personal data of the data subject to government or law enforcement agencies upon request.

  8. Although the Company makes every reasonable effort to protect Personal Data, the Company cannot guarantee the secure transmission of data to the Website. Any data transmission procedures are at the sole risk of the User. From the moment of receipt of the data, the Company applies extremely strict User Data Protection Procedures and technical and organizational measures to ensure protection against unauthorized access to the Personal Data.

  9. The Company uses User Personal Data in order to:

    1. Ensure that the content of the website is presented in the most efficient and appropriate manner for the Users;

    2. Provide Users with information, Services that Users request or that may be of interest to Users in the event that Users have given their consent to be informed for this purpose;

    3. Consumers will be notified of changes to the Services provided by the Company.

  10. The Company also uses the contact data of Users who have purchased the Services for market research purposes to assess the Company's customer satisfaction with the Company and to improve the quality of the Company's operations. Replies given to these messages and / or calls are anonymous. In case the User does not wish to receive such e-mails, notices and / or calls, he / she may inform the Company of the rejection of such notifications by e-mail

  11. The Company's website may collect certain information about the User's visit, such as: (i) the Internet Protocol (IP) address with which the User accesses the Internet; (ii) the date and time of the User's visit to the Company's Website; (iii) Other web pages that the User visits while on the Company's web site; (iv) the browser used; (v) Information about the User's computer operating system; (vi) mobile applications; (vii) Language Settings. If the User is using a mobile device, data may also be collected to determine the type of mobile device, device settings, as well as geographic (longitude and latitude) coordinates. This information is used to improve the Company's website, analyze trends, improve products and services, and administer the Company's website. The User voluntarily submits this data using the Services provided by the Company, by becoming a registered user of the Company's website or by visiting the Company's website.


  1. User has the following basic rights at website:

    1. Be aware of the processing of your personal data;

    2. Get acquainted with your personal data and how it is processed;

    3. Require correction or destruction of the User's personal data held by the Company.

    4. Not consent to the processing of User's personal data.

  2. By submitting a written request (together with an identity document), the User has the right to access the User's personal data processed on the website and to obtain information from which sources and what User's personal data have been collected, for what purpose and to whom. The Company shall, within 30 calendar days of receipt of the User's request, provide the requested data or give reasons for refusing to comply with such request in the same form as the User has requested or agreed to receive the data.

  3. The User may submit a request for access, correction or cancellation to the Personal Data collected by the Company in respect of him / her. by email to or by registered mail at the Company's address Dubysos g. 12, LT-93231 Klaipėda, Lithuania.

  4. If the User is a registered user of the Company's website, he / she can view and edit the personal information provided on the Company's website and contact details for contacting the User by visiting the relevant sections of the Company's website

  5. The User has the right to refuse to provide Personal Data and to disagree with the Privacy Policy. In this case, the User will not be able to purchase the services of on the Website, as the requested data may be necessary to properly provide the Services requested by the User.

  6. At the time of acceptance of the Services, the Company's employees may request the User to provide an identity document, which is used only for proper identification of the person. In this case, no copy of the identity document is made.

  7. Following the cancellation of an Account for the purposes of paragraph 8 of Part 4 of the Privacy Policy, the User's Personal Data may be stored on the Company's server for up to six months, unless the User Submitted Data has been: (i) Used in the course of illegal activities (ii) It has been suspected that an identity theft or other violation has occurred that has been or will be investigated by the relevant law enforcement authorities; (iii) the Company has received complaints regarding the User concerned or the Company has noticed violations of the Rules by the respective User. This data will be destroyed upon lawful instruction by law enforcement or other authorized authorities.

  8. The Company ensures through internal organizational and technical means that the Personal Data provided by the User at is protected from any unauthorized actions: (i) unauthorized modification of the Personal Data; (ii) Disclosure; (iii) Destruction; (iv) identity theft; (v) Fraud.

  9. Personal data is protected against loss, unauthorized use and alteration. All User Passwords are encrypted, only persons authorized by the Personal data controller and only through a secure certificate, which is additionally password protected, can access it. Also, all the pages, that require Personal data input are being executed through https:// protocol.

  10. The User commits to keep and must keep his / her password for logging on to and his login and other data. The User commits not to disclose the Personal Data to any other third parties, either about himself or about the third party, if such third party Personal Data were made available to him, and to notify the Company immediately of any apparent breach.

  11. Any request or instruction relating to the processing of Personal Data shall be submitted by the User to the Company in writing in one of the following ways: (i) By sending such request or instruction to the Company by registered mail at Dubysos str. 12, LT-93231 Klaipėda; (ii) By sending such request or instruction to

  12. Complaints of individuals regarding improper or unlawful processing of Personal Data are investigated by the State Data Protection Inspectorate, registered address A. Juozapavičiaus g. 6, LT-09310 Vilnius,


  1. The Privacy Policy can be accessed and printed at any time at Any future changes and / or additions to the Privacy Policy will always be communicated to Users by posting a new version of the Privacy Policy at, and providing a technical opportunity for Users to read and approve the new Privacy Policy for the first time when joining

  2. The Company shall not be liable for any communication interruption that may prevent the Users of the Company's Website from accessing the Website or using the Services.

  3. The Company does not have the full assurance that the operation of the Company's website will be uninterrupted and that the Company's website will be fully protected against viruses or other harmful components without any interruption or error. The User is informed that any material read, downloaded or otherwise accessed by the User through the Company's website is at the sole discretion and risk of the User and that the User is solely responsible for any damage caused to the User and the User's computer system.

  4. Registered User is responsible for storing and / or transferring his / her login data to third parties. If the Services provided on the Company's web site are used by a third party who accesses the Company's web site using the User Login Details, the Company shall treat that person as the User.

  5. User questions, comments and requests regarding the Privacy Policy are submitted at



UAB Klaipėdos baseinas, registered office address: Dubysos g. 12, LT-93231 Klaipėda, Lithuania Company code: 304738249, VAT number: LT100011352610 (hereinafter referred to as Klaipėdos baseinas) uses cookies on its website

Cookies are small information files that the browser on your device (computer, phone or tablet) receives from the website you are visiting and stores on your device. Cookies allow the site to remember information about your browsing habits, actions and settings so that you have full access to the site. Cookies also allow you to monitor the frequency of your site visits and collect general statistics about the number of visitors to your site. website uses the following types of cookies:

  • Absolutely necessary cookies. These cookies are necessary for the operation of the Website. The basis of the data processed by such cookies is the proper performance of the contract by the client visiting the website and ensuring the quality and security of the visit to the Klaipėdos baseinas. These may be cookies, which allow the customer, for example, to log in and access protected areas of the website, use the shopping cart function, or other services.
  • Analytical and / or performance cookies. These cookies allow you to identify and count visitors at your site and to track how visitors navigate through the site while using it. This helps to improve the performance of the site, for example by ensuring that users can easily find what they are looking for.
  • Functional cookies. These cookies are used to identify customers when they return to the Website, so that the Klaipedos baseinas can tailor the content provided to the Clients' needs and to remember the information relevant to the Clients. Customer consent is the basis for processing the data collected by these cookies.
  • Cookies do not allow you to monitor everything a visitor does, and do not store the passwords used by users.

Description of cookies used on website:



Name of the Cookie




Creation Time


Expiry Date

Function of the cookie (necessary, analytical, functional)

ses* / laravel_session

A standard cookie is used to maintain a user session.

When customer makes choices on the site.

2 hours

Analytical / functional / necessary


The cookie is used for Facebook advertising purposes.

When customer makes choices on the site.

3 months

Analytical / functional


A cookie is used to separate users.

When the customer visits the website.

24 hours







A cookie that limits the number of requests you make through Google.

By clicking "I agree".

Until the end of the session



Uses Google Analytics to evaluate user visit goals, report web site activity to site operators, and improve user experience when visiting a site.

When the customer visits the website.

2 years




This code ensures that Google Analytics does not set any tracking cookie to the user until it has been approved.

When the customer visits the website.

Until the end of the session